The Premium Way Price Policy
aka: “We’re not cheap — we’re just right.”
🧾 What We Actually Offer
We’re not always the cheapest — and we’re okay with that.
What we offer is 100% genuine, legally imported gear from trusted brands.
No fakes. No mystery stock. No funny business.
If you find the same product, in stock, from a verified Aussie retailer, let us know. If it checks out, we’ll try to match it — or even beat it by 10%.
But we won’t match resellers, mystery listings, or screenshots from someone’s WhatsApp group.
👀 Why Price Isn’t Everything:
Let’s be real — cheaper isn’t better when:
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The stock isn’t genuine (and no one tells you)
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Shipping takes 10 days (or never arrives)
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You get ghosted when something’s broken
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You're told to sort it out with AusPost yourself
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You’re sending bank transfers to a first name
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Packaging’s a mess and support is worse
✅ What You Get With The Premium Way:
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✅ 100% genuine gear — or it’s not in the store
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✅ Express next-day delivery nationwide (if you choose it at checkout)
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✅ Same-day delivery in Melbourne (order by 7PM)
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✅ No handling fees — we’ll cover up to $25 shipping on orders over $150
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✅ Under $150? You pay exactly what we pay. No markup. No tricks.
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✅ Real-time shipping quotes from 20+ couriers worldwide
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✅ Proper packaging. Proper tracking. Fast dispatch.
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✅ Full coverage for items damaged in transit — as long as you tell us right away
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✅ Flexible payments: Zip, Klarna, Pay in 4, PayPal, card, or cash on pickup
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✅ Real human support — not a 3-week wait for a copy-paste reply
📌 What We Might Price Match
We’ll look at it if:
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✅ The product is exactly the same
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✅ It’s from a verified Australian retailer
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✅ It’s in stock and ready to ship or collect
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✅ Price includes GST and shipping
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✅ It’s the normal price — not a sale or promo
❌ What We Won’t Match
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❌ Promo or sale items
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❌ Marketplace listings (eBay, Gumtree, Amazon, Facebook, etc.)
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❌ Grey imports or private sellers
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❌ “Limited-time deals” or obvious pricing mistakes
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❌ Cash deal offers or “can I get it cheaper if…”
🛑 Do We Negotiate?
Nope. Our prices are fixed online and in-store.
We run promos like 5% off when you join the newsletter — but we don’t do DMs, "mate's rates," or custom quotes.
It keeps it simple. It keeps it fair.
📦 Bulk & Business Orders
Buying two of something? That’s not bulk. That’s just a good time.
If you’re a lounge, café, store or distributor, we’re happy to talk.
We supply a growing list of businesses across Australia — and if we’ve got quantity, we’ll work something out.
Some of our gear is rare, small-batch, or made in limited runs. If we’ve got it, we’ll sell it. If we don’t, we won’t fake it.
📧 support@thepremiumway.com.au
📲 Or DM us on socials with your biz info
Why Shop With Us?
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✅ Real gear. Real service. Real fast.
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✅ No fakes. No fluff. No copy-paste stores.
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✅ Responsive support from people who actually know what they’re selling
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✅ You get what you pay for — and that’s kind of the point
At the end of the day, you’re not just buying a product — you’re buying peace of mind, speed, and support if anything goes wrong.
That’s The Premium Way.